FAQs
What is your cancellation/rescheduling policy?
1
Please provide at least 24 hours notice to cancel or reschedule. With proper notice, your 25% deposit will transfer to your new appointment date. Cancellations made with less than 24 hours notice, no-shows, or failure to have the vehicle available at the scheduled appointment time will result in forfeiture of the 25% deposit.
What happens if I repeatedly cancel or reschedule on short notice?
2
Clients who repeatedly cancel or reschedule with short notice may be required to pay the full service amount upfront for future appointments.
what happens if the weather is bad?
3
Because we are a mobile detailing service, severe or unsafe weather, including heavy rain, lightning, or extreme cold, may require us to reschedule your appointment. If we need to reschedule due to weather, your full deposit will transfer to a new date of your choice.
Do you need access to water or electricity?
4
No. We arrive fully equipped with the water and power needed to complete your service.
Do I need to remove personal belongings before my appointment?
5
Yes. Please remove all personal belongings, valuables, child seats, and loose items from the vehicle before your appointment. This allows us to clean efficiently and helps prevent anything from being misplaced or damaged.